Improved testing introduced for planned updates of Dynamics 365 for Marketing
As previously announced, we are in the process of updating all outdated installations of Dynamics 365 for Marketing to the April 2019 release. We have now improved our update process to include testing...
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Microsoft Dynamics 365 Banking Accelerator is now generally available
Financial institutions face increasing competitive pressure to deliver the digital experiences reshaping the way banks do business. Todays customer expects a more personalized, hassle-free experience...
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Business Central entitlements explained
Were you ever surprised to see “You dont have permissions…” message for a specific Business Central object, while you were sure you had permission to run it (“I even get it if I assign SUPER...
View ArticleBuilding smart cities of the future with Microsoft
The term smart city usually focuses on infrastructure and how big data and information technology can be used to better manage urban assets such as waterworks, roads, and public transit. Smart denotes...
View ArticleUpdate experience in Lifecycle Services reflects recent updates that show 8...
We recently announced a change to the number of updates that will be released in a calendar year for Dynamics 365 for Finance and Operations. As outlined in this topic, we will be moving to a release...
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Replace your Voice of the Customer surveys with Microsoft Forms Pro
IntroductionWith the deprecation of Voice of the Customer, we recommend you start using Microsoft Forms Pro for getting your customer feedback. Forms Pro provides seamless integration for surveys...
View ArticleLifecycle Services – July 2019 (Release 2) release notes
This release contains bug fixes. No new features are included in this release.The post Lifecycle Services – July 2019 (Release 2) release notes appeared first on Dynamics 365 Blog.
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Sales Health solution
Applies to: Dynamics 365 for SalesSales Health solution version: 9.0.1907.2003What is the Sales Health solution?Sales Health solution enables rules-based validations for Dynamics 365 for Sales...
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Latest update of Dynamics 365 Guides adds Dynamics 365 for Field Service...
Applies To: Dynamics 365 Guides (version 104.1907.19001)Dynamics 365 for Field Service integration (included in version 104.1907.19001) enables Field Service customers to attach guides to field service...
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July release of Dynamics 365 Product Visualize adds ability to show or hide...
Applies to: Dynamics 365 Product Visualize (version 1.3)We’re pleased to announce the July release of Microsoft Dynamics 365 Product Visualize, which adds three new features to the app:Ability to show...
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Extending Dynamics 365 to accelerate partner revenue
If youre a partner led organization that depends on indirect channels as one of the primary business growth drivers, choosing the right partner engagement relationship management solution is the key to...
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Preview: Integration between Finance and Operations and Common Data Service –...
In this digital world, business ecosystems use the Dynamics 365 suite as a whole, meaning that data from customers, operations, and Internet of Things (IoT) devices flows in to one source creating the...
View ArticleAccelerating innovation with Dynamics 365 and the Power Platform
Every year, we bring together thousands of Microsoft partners from around the world to celebrate, connect, and learn about whats coming in the next year. Just last week, I had the chance to join this...
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New! Better grouping of cases into topics in Dynamics 365 Customer Service...
We’re excited to announce the release of a couple new features that enhance how cases are grouped into topics in Dynamics 365 Customer Service Insights. This blog explains how your service organization...
View ArticleDynamics NAV mobile apps updated
This week we have released updated versions of the Dynamics NAV mobile apps for Windows, iOS and Android. Those apps are companion mobile applications that let you connect to your Dynamics NAV...
View ArticleYou should stop using the very old Business Central online URLs
Last year we announced a single URL that will get you to your Business Central online. From that date a year ago the shorter, simpler URL to access all your business data has always been...
View ArticleCreate personalized experiences in Dynamics 365 Virtual Agent for Customer...
Customer service is one of the top factors that makes or breaks how people feel about your brand. Todays customers demand immediate and relevant responses to their requests, whether they engage with...
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Dynamics 365 Sales Insights app (with conversation intelligence) generally...
Sales organizations are looking for ways to harness the power of AI and transform their business.Every time sellers interact with customers; data is getting created in various systems and organization...
View ArticleNew Business Central apps in July 2019
Last month, our partners published 22 new Dynamics 365 Business Central apps to enrich and extent its functionality. These were new last month:Advanced Sales Promotion by AP CommerceKeep track and...
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Conversation intelligence is now available in Dynamics 365 Sales Insights
Today were excited to announce the next evolution of Dynamics 365 Sales Insights, making our Sales Insights application generally available. Our vision for Dynamics 365 Sales Insights is to augment...
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