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The Dynamics 365 for Marketing June 2019 update is now available
The June 2019 update of Dynamics 365 for Marketing is released and available for customers to install or update to starting now! This update includes several new complete features, previews of a few...
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New in Dynamics 365 Customer Service Insights: Share workspaces, train AI...
Since our announcement of the General Availability of Customer Service Insightson April 30, 2019, we’ve continued to work hard throughout the month of May to add even more capabilities to the service....
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Watch on-demand sessions from Microsoft Business Applications Summit 2019
The 2019 Microsoft Business Applications Summit is over, but your learning and discovery is just getting started. Event content is now available on demand in the Dynamics 365 Community, giving you the...
View ArticleAnnouncing end-of-life for Project Service legacy versions by February 2020
Continuing toward our goal of having all customers on the latest version of Dynamics 365, today we are announcing the retirement of all legacy versions of Dynamics 365 for Project Service by the end of...
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Automate playbook launch via a business process flow
In today’s world, the job of salespeople is challenging. They are under more pressure than ever to deliver value to sophisticated customers who have a plethora of information at their disposal. On the...
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Storing Common Data Service activity logs outside of Office 365
Activity Logging was introduced in Dynamics 365 version 8 and still exists today within Common Data Service. It’s in addition to the existing auditing capability that has been available in Dynamics 365...
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How Microsoft Dynamics 365 for Field Service impacts the bottom line
A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1.8M over...
View ArticleRetail webinar for June
The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe.We started with a demo of extensibility enhancements during which...
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Essential tools to create a better workplace – Microsoft at SHRM 2019
This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event...
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Dynamics 365 for Finance and Operations version 10.0 (April 2019) is now...
We’re excited to announce the release of Microsoft Dynamics 365 for Finance and Operations version 10.0 (April 2019) for preview through Lifecycle Services (LCS). This release is packed with some great...
View ArticleLCS February 2019 (release 1 ) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (February 2019, release 1). Maintenance mode for environments deployed...
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LCS February 2019 (release 2 ) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (February 2019, release 2). Implementation user role in project users...
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Partner support plans in Lifecycle Services
With our latest releases, partners with an Advanced Support for Partner (ASfP) support plan are now required to link the unique ASfP Contract ID/Access ID combination in LCS. For online incidents the...
View ArticleRecent failures in servicing, database movement and upgrade
Latest Update - This issue has been resolved. We updated the impacted production environments with the critical update in the first week of March. We have not seen any issues since then. Updated as...
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Dynamics Lifecycle Services Legacy BPM user interface to be removed
The legacy user interface in the Business Process Modeler (BPM) is planned to be removed by the end of April 2019. The new BPM user interface is the default BPM page, with feature parity to the legacy...
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Known issue: LCS Support flow questions not displaying
[Update as of April 3, 2019, this issue has been resolved in the recent LCS release on April 1, 2019] Recent system updates to the LCS Support flow framework have prevented some questions from...
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LCS March 2019 (release 1) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (March 2019, release 1). Maintenance mode for sandbox and production...
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Configuring LCS for Continuous Service Updates
We are happy to announce the availability of features that will enable you manage continuous service updates from Microsoft. Following are the different features we are releasing today. Visit the One...
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LCS March 2019 (release 2) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (March 2019, release 2). Configure your project for continuous service...
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How a leading logistics company navigated the shift to relationship selling
A recent survey of over 200 B2B sales leaders conducted by Heinz Marketing and Microsoft, sheds light on the accelerating shift to relationship selling models across a wide variety of organizations....
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