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Lifecycle Services Maintenance - Tuesday July 8th, 2014

July 1, 2014, 10:44 am
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Dynamics AX Lifecycle Services will perform our scheduled infrastructure maintenance on July 8th, 2014 (detailed timeline below)

We appreciate your patience as we work to improve the site for you.

LCS will be down during this period. 

PST

UTC

10:00 -  15:00 

18:00 - 23:00

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July release notes

July 9, 2014, 9:11 am
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The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the July release of Lifecycle Services.


NEW FEATURES

  • The Business process modeler now includes a new, discrete manufacturing APQC library.
  • The License sizing estimator now generates a report that shows actual license usage for connected environments.
  • The System diagnostic service has been updated to include support for SQL Server 2014.
  • The System diagnostic service has been updated to improve connectivity for connections behind proxies.
  • The Cloud powered support tool now displays premier support cases.
  • The Cloud hosted environments tool now enables you to turn on/off Azure virtual machines.
  • The Cloud hosted environments tool now provides links that enable you to connect to Azure virtual machines (via .rdp files).
  • The session inactivity time-out period has been increased to 12 hours.
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Lifecycle Services Maintenance - Thursday, August 7, 2014

August 1, 2014, 5:12 pm
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Dynamics AX Lifecycle Services will perform our scheduled infrastructure maintenance


(detailed timeline below)

 

We appreciate your patience as we work to improve the site for you!

LCS will be down during this period

 

PST

UTC

10:00 -  18:00 

17:00 -01:00

 

 

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August release notes

August 8, 2014, 8:27 am
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The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the August release of Lifecycle Services.

 

NEW FEATURES

  • The Business process modeler now only allows libraries to be copied, "Adding" is no longer available.
  • The Business process modeler now supports uploading Visio diagrams into process libraries.
  • The Cloud hosted environments tool now has:
    • A new development and testing (5 box) environment.
    • Several new retail environments.
    • A choice of how many virtual machines and their size when you are deploying.
    • Option to specify a domain name and VNET name you want to deploy to.
  • The Issue search tool now includes proactive fixes released by Microsoft.
  • Nearly 300 error messages have been rewritten to be more clear and helpful. 
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Resolved: Cloud-powered support Create Incident is unavailable

August 11, 2014, 3:00 pm
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The issue with the Cloud-powered support incident creation has been resolved.  We apologize for the inconvenience it caused while it was unavailable.   

 

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Lifecycle Services Maintenance - Tuesday September 9th, 2014

September 5, 2014, 11:43 am
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Dynamics AX Lifecycle Services will perform our scheduled infrastructure maintenance

 

(detailed timeline below)

 

We appreciate your patience as we work to improve the site for you.

LCS will be down during this period

 

PST

UTC

10:00 - 18:00

17:00 -01:00 (Next Day)

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Notification: System diagnostic “Test permissions” Error

September 5, 2014, 12:43 pm
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The “Test permissions” button in the System diagnostic on-premise component installer is currently not working. If you click it, you will see the following error message.

image

We’ll be addressing this error soon—it does not affect the installation of the System diagnostic on premise component or any functionality.

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September release notes

September 9, 2014, 5:22 pm
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The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the September release of Lifecycle Services.

 

NEW FEATURES

  • The Cloud hosted environments tool now has customizable settings for domains, virtual networks, and user accounts
  • The Business process modeler now includes a new, process manufacturing APQC library.
  • The Issue search tool now shows planned and open regulatory features, and includes searchable resources for:
    • Regulatory feature updates
    • Regulatory white papers, registrations, and reports
  • The Infrastructure estimator tool has:
    • Become an independent tool, that can be accessed outside of the Usage profiler
    • Added sizing for non-production environments (Dev/Test/Training)
  • The Upgrade analysis tool has new summary information in the report
  • Support for Safari (v5.1.7) and Firefox (v32) has been added

 

 

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Resolved: Cloud-hosted environment errors for some users

September 11, 2014, 2:29 pm
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We have resolved two different issues impacting some user's ability to use Cloud Hosted environment management features. The issues resolved were:

 

Issue: “You can’t update the deployment at this time. Please wait for a moment, and then try again. If the issue persists, contact support”.

Scenario: You created a Lifecycle Services project. In the LCS Cloud-hosted environments portal you start deploying an environment, and receive the error above after clicking +.

 

Issue: “An error has occurred.  This error has been logged in our datacenter”

Scenario: You created a Lifecycle Services project. In the LCS Cloud-hosted environments portal you start deploying an environment, and receive the error above after clicking +, selecting a topology, and then clicking Next.  

 

 

We apologize if these issues impacted you. 

 

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Resolved: Customization analysis issue for Microsoft Dynamics AX 2012 R2

September 11, 2014, 2:48 pm
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UPDATE: This issue is now resolved.  Customization Analysis service is now functioning normally. 

We are aware of an issue where the Customization Analysis service is not processing AX 2012 R2 jobs. We are actively investigating this issue.

You can continue submitting new jobs, which  will be added to the queue and will be picked up for processing as soon as the service is back online.

 

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Lifecycle Services Maintenance – Thursday, October 2nd, 2014

September 26, 2014, 1:56 pm
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Dynamics AX Lifecycle Services will perform our scheduled infrastructure maintenance.

(detailed timeline below)

We appreciate your patience as we work to improve the site for you.

LCS will be down during this period

 

PDT

UTC

10:00 - 18:00

17:00 -01:00 (Next Day)

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Resolved: Notification: System diagnostic page load error

September 29, 2014, 9:46 am
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We are aware of a page load error in System Diagnostics and the team is actively working to resolve this issue. We will keep you updated as soon we have more information to share.

Thank you for your patience while we fix it for you.

 

UPDATE: System was down briefly and has been fixed.

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Resolved: Notification: LCS Service Access Restored for Partners

October 3, 2014, 8:27 am
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Microsoft has restored access to LCS for Partner users at 07:30 USA PDT.

Following a service update yesterday, Partner users were not able to access the site. The Service Engineering team took action to mitigation the situation and restore access to Partners. We apologize for any inconvenience this may have caused. We will be following up on our internal processes to identify changes that need to be made to protect against this in the future.

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October release notes

October 6, 2014, 10:12 am
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The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the October release of Lifecycle Services.

NEW FEATURES

  • In Business process modeler, you can now:
    • Search for business processes and artifacts
    • Reorder tasks in hierarchies
       
  • The Configuration manager tool has been released in beta. It allows you to:
    • Save configurations, and store them locally or in the cloud
    • Copy a configuration from one system to another
  • The Customization analysis service has an improved report that provides a heat map for
    • Estimated performance impact
    • Estimated functional impact
    • Rule reliability
    • Estimated effort to fix an issue
       
  • The Upgrade analysis tool now includes an impact analysis heat map
     
  • We have provided more informative and actionable error messages to handle common scenarios that users may encounter when signing in to Lifecycle Services, such as expired services plans. 
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Lifecycle Services Maintenance - Thursday October 30th, 2014

October 24, 2014, 4:25 pm
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Dynamics AX Lifecycle Services will perform our scheduled infrastructure maintenance (detailed timeline below)

 

We appreciate your patience as we work to improve the site for you.

LCS will be down during this period

 

PST

UTC

10:00   -  21:00 

17:00 -04:00 (Next Day)

 

We are extending the window by 3 hours tentatively

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November release notes

October 30, 2014, 10:11 pm
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The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the November release of Lifecycle Services.

 

PREVIEW RELEASE

This release includes a reworked experience with several preview features. These include:

  • A new Methodology tool for projects
    • A starter methodology is provided, called Sure Step Agile
    • You can attach templates, and documents to task
    • You can create your own methodologies
  • SharePoint Online integration for document storage
  • Visual Studio Online Team Foundation Server integration for tracking tasks and bugs
  • Reworked project user management, invitation process, and streamlined project types
  • A new Downloadable tools section, where you can find the tools that were previously available on InformationSource. The content that was previously hosted on InformationSource is available on CustomerSource, here.

 

NEW FEATURES

  • A reworked sign in page where you can now:
    • Learn about Lifecycle Services
    • Find marketing content to share
  • Issue search now supports filtering of product issues by :
    • Module
    • Country
    • Configuration key
    • Industry
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Workaround: "An unexpected client error has occured"

October 31, 2014, 8:03 am
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If you receive the below error while using LCS please try again after clearing the browser cache. 

 


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[Resolved] Lifecycle Services Portal Currently Unavailable - Wednesday November 12th 2014

November 12, 2014, 9:55 am
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LCS portal is now accessible. We have confirmed the service is fully restored as of 1:00 PM PST. We sincerely apologize if this issue affected you in anyway. A full post incident report will be published as soon as it is made available.

 

LCS portal is now accessible. We are monitoring the service closely to ensure this issue is completely resolved. 

Next Update: Wednesday, November 12, 2014 3:00 PM PST

 

LCS portal is still inaccessible. Additional resources have been engaged in the investigation. We sincerely apologize if this issue is affecting you

Next Update: Wednesday, November 12, 2014 1:00 PM PST

 

The Microsoft Dynamics Lifecycle Services Portal is currently inaccessible. We are actively investigating this issue now. We sincerely apologize if this issue is affecting you. 

Next Update: Wednesday, November 12, 2014 11:00 AM PST

 

 

 

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Awareness and Resolved - Lifecycle Services Portal Currently Unavailable

November 18, 2014, 7:50 pm
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 The Microsoft Lifecycle Services team has resolved an issue which may have prevented you signing into your organization.  Please accept our apologies for any inconvenience this has caused.

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SSL v3.0 & Microsoft Dynamics

November 19, 2014, 4:14 pm
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The SSL 3.0 vulnerability referenced in the Security Advisory 3009008, also known as “Poodle”, has received a significant amount of attention. While the discovered issue is specific to SSL 3.0, many customers are wondering whether this affects Microsoft’s offerings, specifically Microsoft Dynamics online services. 

Microsoft Dynamics Online Services Status

Microsoft Dynamics has completed some of our services and is in the process of remediating the following online services for the SSL 3.0 vulnerability.

Service

SSL v3.0 Mitigation Status

 

Microsoft Dynamics CRM Online

7-Dec

Microsoft Dynamics Marketing

7-Dec

Microsoft Social Listening

Completed

Parature for Microsoft Dynamics

Completed

Microsoft Dynamics Lifecycle Services

7-Dec

Online Services for Microsoft Dynamics

7-Dec

Recommended Client Side Remediation

It is also highly recommended that you update your browser to disable SSL 3.0 and leverage TLS.  Please follow the provided links for more information on how to mitigate within the following browsers

Note      In addition to securing your client side browsers, we also recommend that all customers who are using a mobile platform and may be vulnerable, follow the guidance from their mobile operating system provider. 

Additional Information

The following resources provide guidance for customers and administrators to ensure clients are utilizing TLS 1.0 or higher and to disable SSL 3.0 proactively.

  • You, as an individual, can use the Fix it, which is available for all supported versions of IE, to disable SSL 3.0 in your browser and help ensure you are protected from this vulnerability.
  • For managed desktop environments, this TechNet article provides guidance on how to determine if your environment has users connecting via SSL 3.0. If any users are identified, Security Advisory 3009008 provides guidance on how to apply a group policy to update the settings.
  • If you are an Azure customer, also visit the Azure blog for more information.

We want to assure our customers that we take your data and systems’ security seriously and hope that you find this information helpful.

For general information about our approach to security, visit the Microsoft Dynamics CRM Trust Center.

Sincerely,

Microsoft Dynamics Service Engineering Team

 

 

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